Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with a sweepstakes casino? This page has everything you need to reach us. We read every message and aim to respond promptly.
Send Us a Message
The quickest way to reach our editorial team is by email. Whether your query is about a specific platform we've reviewed, a welcome offer you'd like us to verify, or a general question about how sweepstakes casinos work, write to us at [email protected]. We aim to respond to all enquiries within 48 hours on business days.
What We Can Help With
- Review accuracy: If you believe a detail in one of our reviews is out of date — a changed welcome offer, a revised state restriction, or an updated redemption threshold — let us know and we'll investigate.
- Reader experiences: First-hand accounts of using a sweepstakes casino help us keep our assessments grounded. We can't publish every submission, but every message informs how we weigh the platforms we cover.
- Editorial suggestions: If there's a topic, platform or question about the sweepstakes casino space you'd like us to cover, we're open to hearing it.
- Corrections and complaints: We take accuracy seriously. If you have a factual correction or a concern about how we've presented a platform, please contact us with as much detail as possible.
- Partnership and advertising enquiries: Commercial enquiries are welcome. Please note that commercial relationships do not influence our editorial rankings or ratings — those are determined by our independent review process.
What We Cannot Help With
We are an independent comparison and review site. We are not affiliated with the platforms we cover, and we do not have access to player accounts, coin balances, redemption requests or customer support queues at any sweepstakes casino. For account-level issues — such as a pending prize redemption, a locked account or a payment query — you will need to contact the operator directly through their own support channel.
We are also not able to give legal or tax advice. If you have questions about whether a sweepstakes casino is available in your state, or how prize redemptions affect your tax obligations, we recommend checking the operator's terms and any applicable state guidance directly.
Responsible Play
If you or someone you know is experiencing difficulty managing time or spending on gaming platforms, free support is available. Our responsible gambling guidance lists resources that can help. Please reach out to those services — they are better placed to assist than our editorial team.
About This Site
Sweepstakes at powcastsports.com reviews and compares sweepstakes casinos available to adult players in the United States. Our coverage focuses on platforms that use the promotional sweepstakes model — Gold Coins for entertainment play and Sweepstakes Coins that may be redeemed for prizes subject to each platform's terms. You can read more about how we work on our About Us page, and our Terms and Conditions set out the basis on which we publish.
Response Times
| Type of Enquiry | Expected Response |
|---|---|
| General questions | Within 48 hours |
| Review corrections or factual disputes | Within 48–72 hours |
| Commercial and partnership enquiries | Within 3–5 business days |
| Reader experience submissions | Acknowledged; not always individually replied to |
We appreciate your patience. Our team is small and we prioritise accuracy over speed — if your query relates to a factual matter, we will investigate before responding rather than reply immediately with an unverified answer.
You can reach us at [email protected].